Slow day for the Rangers, so I am looking for a little lonestarball help.
Basically, I have a rewards credit card and have not received my reward gift card to Lowes in which I earned points for and redeemed. I called the credit card company and they said since it is after 90 days they cannot review this and will not send me the card. Again, they confirmed that I redeemed my points and it is not their fault I did not receive the card and they will not do anything about it. Also, I asked the customer service if they can show me where I signed the paper/contract that says they notify the customer of the 90 day policy and he said he could not and that they again could not research anything after 90 days.
I know it is dumb to get a lawyer to fight this for a $100 Lowe's gift card, but it is principle and I am frustrated. Can someone give me some advice or at least the proper question to ask to make them feel uneasy?
Any help or ideas would be a huge help!!