playoff ticket refunds

by sam in so cal on Oct 20, 2009 4:11 PM CDT Comment 20 comments

i searched but could not find any discussion on the cowlishaw statement that an email had been sent to those that purchased playoff tickets (the tickets in addition to the season tickets seats) that a refund would not be forthcoming until november. obviously, the season ticket holders will get the money credited toward next season (as one option), but i am specifically addressing the extra seats.

cowlishaw: http://tinyurl.com/yjkvsv6

1. if there was a discussion that i missed i apologize.

2. i did not receive an email. i bought extra seats, spending $900+ - mostly from a debit card (mastercard linked to my checking account).

3. i thought that the team had said six weeks after the season originally. that's mid-november, right? is this really news, or is the email referenced the original email about purchasing playoff tickets? i guess what i am asking is, "has anything changed?"

4. if the team has changed the refund date, can i file a dispute with my credit card company (bank) and get my cash back now?

i was planning on waiting until mid-november, but if the dates were changed AFTER i purchased tickets, i need the money as bad as the rangers need the money (well, maybe not THAT bad).

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I thought it was originally 6 weeks after the end of the world series

Which would put it right around Christmas.

I don’t think you can file a claim with your bank or CC company since you did actually purchase the tickets and they do have a stated refund policy.

That sucks that you are out the money but that was a risk you, and everyone else who bought playoff tickets, took.

Bryan Smith (12:17:17 PM PT): Justin Smoak and Josh Hamilton. The AL West might just have found their Bash Brothers, v. 2.0.

by bigsteve on Oct 20, 2009 4:20 PM CDT reply actions 0 recs

you missed my point

i understood and accepted the risk; however, if the refund policy was changed AFTER tickets were purchased, then the club would have violated the stated policy. under that scenario, i would feel that i would be entitled to file a claim. i agreed to the policy in place when i paid for the tickets. i did not agree to any subsequently unilaterally amended policies.

that said, it seems as though this was a lot of hype about nothing (boss told me about it after he heard it being discussed on the ticket). ticket + cowlishaw = trying to make story when there isn’t one there.

i think everyone knew the risk associated with buying the seats, but that’s the risk we agreed to. the team couldn’t come back and say that refunds will be given in 2045 or that they are giving away padilla jerseys in lieu of money, etc. you can’t change the rules. again, they didn’t change the rules (refund policy), it was a poorly written story creating the illusion that the team was somehow fucking the fans.

defeatist pussy lives here

by sam in so cal on Oct 20, 2009 9:04 PM CDT up reply actions 0 recs

Sorry you aren't getting that money back

it’s going to the Ben Sheets fund.

by Agreen07 on Oct 20, 2009 4:26 PM CDT reply actions 0 recs

It paid for the Japan trip.

by Clueless on Oct 20, 2009 7:38 PM CDT up reply actions 0 recs

that too!

by Agreen07 on Oct 21, 2009 7:15 PM CDT up reply actions 0 recs

The only date on the form

that season ticket holders received was: “All requests for refunds must be received by December 1, 2009.” I have not seen anything that said when refunds would be made.

"we’re a bunch of knee-jerking yahoos who like new and shiny things." -- FirebatM3 July 10, 2009

by Oddibee on Oct 20, 2009 4:27 PM CDT reply actions 0 recs

And if you bought them at the gate, the last day to send your tickets off for a refund was November 30

That’s what it said on the form

by oc on Oct 20, 2009 4:29 PM CDT up reply actions 0 recs

x

I bought Division Series tickets when they went on sale. I have not received a follow up email from the Rangers.

I went to the last home game of the season, and the ticket person gave me a form to fill out to mail back to the Rangers (in triplicate).

I scanned it into pdf, and uploaded it here so can see what it looks like. As oc says, you’re supposed to send them your tickets and form by November 30.

It's baseball. You don't always get what you want, and you don't always want what you get. --Ed Coffin

by txranger7 on Oct 20, 2009 5:42 PM CDT reply actions 0 recs

this was just a scheme

to recapitalize the club, they need the money more than I do right now.

Keepin it Classy Gentlemen

There is, in fact, a manly and lawful passion for equality which excites men to wish all to be powerful and honored. This passion tends to elevate the humble to the rank of the great; but there exists also in the human heart a depraved taste for equality, which impels the weak to attempt to lower the powerful to their own level, and reduces men to prefer equality in slavery to inequality with freedom.
-Alexis de Tocqueville, 1835

by Hamiltons Homey on Oct 20, 2009 6:14 PM CDT reply actions 0 recs

I suppose Hicks keeps the money from playoff ticket sales and then whoever buys the team is stuck with the refunds?

by oc on Oct 20, 2009 8:41 PM CDT up reply actions 0 recs

Here's the text of the email I received on 09/30/2009

Thank you for purchasing tickets to potential American League Division Series games at Rangers Ballpark in Arlington. As the Rangers have now been eliminated from postseason contention, your refund will be automatically processed within the next six weeks. However, if you wish to utilize the credit you now have on account with the Texas Rangers for a 2010 Rangers 10 Pack, we will provide you with a special bonus – a voucher valid for two Dallas Stars tickets, an $80 value.

Rangers 10 Packs provide savings up to 60% off 2010 individual ticket prices and are available in five different locations, starting at only $99 per pack. Each 10 Pack includes 10 vouchers, redeemable in any combination, for 2010 regular-season home games excluding Opening Day. You may choose to use all ten for one game, two for five games, or any other way you choose.

Dreaming of 2010

by RangerMoto on Oct 20, 2009 8:46 PM CDT reply actions 0 recs

that's it?

As the Rangers have now been eliminated from postseason contention, your refund will be automatically processed within the next six weeks.

what a lot of hype bullshit over nothing.

cowlishaw is such a d-bag. what a horrible “journalist.”

this email states almost the refund policy in place at the time tickets were purchased – and actually provides a benefit to those willing to roll the money into 2010 tickets.

it was my understanding that tickets purchased online during the presale(s) would be automatically returned to the credit cards w/n six weeks of elimination. that seems to be confirmed by this e-mail.

what a complete loser.

thank you for posting this e-mail!

defeatist pussy lives here

by sam in so cal on Oct 20, 2009 8:57 PM CDT up reply actions 0 recs

And here's a screengrab of the whole email...btw, I bought these through texasrangers.com

Dreaming of 2010

by RangerMoto on Oct 20, 2009 11:20 PM CDT up reply actions 0 recs

I got that same email

along with a follow up from a season tix sales guy.

"He will not coddle them. Nolan Ryan doesn’t coddle." - Jeff Passan

by Dirk Diggler on Oct 21, 2009 7:43 AM CDT up reply actions 0 recs

if joey agrees w/ me...

then it’s unanimous – cowlishaw is definitely a hack…

http://bit.ly/3fyIOr

defeatist pussy lives here

by sam in so cal on Oct 21, 2009 9:29 AM CDT reply actions 0 recs

I emailed the season ticket office directly...

Here is the reply I got on 10/14

[JShoe] refunds are being processed currently. The time frame is up to 4-6 weeks from when we where eliminated for post season play. That day was Monday Sept 28. We should have all refunds processed by the end of this month. Thank You

I asked because I put them on my AMEX and was trying to decide if I needed to pay it all off this month or if the refund was going to hit this month… I guess we’ll see.

by JShoe on Oct 21, 2009 9:54 AM CDT reply actions 0 recs

that is an

extraordinary fish in your avatar, but a more spectacular set of jugs helping you hoist up that fish. Nice catch on two, er…three, accounts.

No woman were hurt or injured in the typing of this statement. All women are/should be respected for more than their jug size.

Didn't anybody tell you how to gracefully disappear in a room

by red shoe ranger on Oct 21, 2009 1:46 PM CDT reply actions 0 recs

thanks

i lived in costa rica for almost a year. my friend had a sportfishing boat, so we got to go out a lot – always a blast.

we were eating tuna within minutes of that photo being taken.

HUGE sportfishing fan.

yes, carmen has big boobs.

defeatist pussy lives here

by sam in so cal on Oct 21, 2009 4:24 PM CDT up reply actions 0 recs

Already got the refund

I got my credit card statement yesterday and the refund for all of my playoff ticket purchases (which were in a shockingly high amount) had already been applied to my account. I’ll complain as quickly as anyone if I don’t feel that I am being treated fairly as a season ticket holder, but I have absolutely no complaints about the speed with which the Rangers processed the refunds. Here’s hoping that at this time next year we won’t be worried about refunds because we are in the middle of a long playoff run.

by Dalman on Oct 21, 2009 2:00 PM CDT reply actions 0 recs

Never got that email about free Stars Tickets...

I just called the guy who handles my mini-plan and told him to apply the credit to my account for next season. You’ll have to pry my mini-plan from my cold dead hands!

by macromorgan on Oct 23, 2009 9:14 AM CDT reply actions 0 recs