Today we took a necessary and responsible step in an effort to secure the future success of our company by filing for reorganization under Chapter 11. Rest assured, it will be business as usual at American during this process. We are flying our normal schedules; honoring tickets and reservations, and making exchanges and refunds as usual; and will fully maintain our AAdvantage and other customer service programs. We are committed to meeting your travel needs with outstanding customer service and safety throughout our process. More than 80,000 people at American appreciate your loyalty and look forward to continuing to serve you.
AMR and American Airlines File for Chapter 11 Reorganization to Achieve Industry Competitiveness
American Airlines, American Eagle and All Other Subsidiaries Operating Normal Flight Schedules, Honoring All Tickets and Reservations, Maintaining High Customer Service Levels and AAdvantage Program, and Continuing Employee Pay and Benefits
AMR Has $4.1 Billion in Cash to Ensure Uninterrupted Supply of Goods and Services During Proceedings