Her debut album Joyful, which was first released in 2006, reached Double-Platinum status in France, Platinum in Germany and Poland, Gold status inSwitzerland and Italy and Greece. The album was released in the United States on 20 November 2007 by Interscope Records.
She has a son, Nile, who was born in late 2005 and a daughter, Billie-Eve, born July 2010, with her partner, the Afro-German reggae singer Patrice. At the end of 2007, she moved with her family to the Greenwich Village section of Manhattan in New York City.
The French production company MK2 produced 2009 the film Ayo Joy a 90 minute documentary about the singer and her life. The film was directed by Raphaël Duroy and had its cinematic release in early 2010.