I had a discussion with one of the tech guys with SBN yesterday that gave me some interesting info I didn't have in terms of how some of the data -- particularly related to average visit time -- is calculated, and that revealed to me some of the inherent limitations in the tools we have to calculate how users use LSB.
So I've put together the poll below, that I'd like for folks to participate in so we can get a better handle on the user experience here. Hopefully, the options make sense -- if they aren't clear, please tell me in the comments.
Thanks.